We accept Credit Card payments such as VISA, Mastercard, AMEX and UnionPay. We also accept Apple pay and Paynow.

Do check whether you have entered the card details correctly and if you have sufficient funds in that account. If you still encounter a problem, you should contact your card issuer to check your account has not been flagged for security reasons. If you encounter any other issues, please contact us via email and we will attempt to help.

We do not offer free shipping. Do check out our shipping prices under our "Shipping" tab.

Normal orders are processed and sent for shipping within 3-5 business days, while pre-orders would be processed after pre-orders close. You will receive a tracking number, active after 24 hours, with the shipment confirmation email sent. Depending on your order, it will take around 3-5 business days as orders are dispatched through third-party couriers. If you encounter any issues regarding your order, contact us via email; we will try our best to help. For more information, refer to our Shipping Policy.

We want to make sure that you are 100% satisfied with your purchase, and will do our utmost to achieve that! For the full policy and details on how to return an item, check out our "Returns" tab.